Buy your Download Festival ticket directly though our website, or via the below approved ticket agents.
To upgrade your standard ticket to RIP, purchase an RIP package and email both order codes to download@vipnation.co.uk for a refund on your standard ticket. The deadline to apply for an upgrade is Friday 30th May.
To upgrade a 3 night to 5 night ticket, purchase your 5 night ticket and contact Ticketmaster to arrange a refund for your 3 night ticket.
You will receive festival tickets at least 5 days before the festival. Please refer to your Ticketmaster account for the status of your booking. Please note we will send out full arrival instructions a week before the festival.
Customers should save their tickets to their own e-wallets (Apple Wallet, Google Pay etc) before arrival (screenshots will not be accepted).
Car park, motorbike and campervan passes will be posted to you closer to the event. Ticketmaster will be in contact to confirm delivery address before posting.
Please contact our Customer Services Team at info@downloadfestival.co.uk. If you have already purchased your tickets please contact Ticketmaster.
Children under 5 years old (ages 0-4 years) can enter Download Festival for free (and do not require a child ticket) but must be accompanied by a ticket holding adult.
5-12 year olds require a child ticket and must be accompanied by a ticket holding adult.
13-15 years old must purchase an ADULT ticket and be accompanied by a parent / guardian over 18.
16-17 year olds must purchase an ADULT ticket however do not need to be accompanied by an adult aged 18 or over.
Please note Download Festival will contain acts unsuitable for children. We also recommend all young persons to have appropriate ear protection available.
Parents may be asked to provide ID with proof of age. Accepted forms of ID include a passport (not a photocopy), a full or provisional driving licence, a proof of Age Card bearing a PASS hologram, a Ministry Of Defence identity card or a National Identity card issued by an EU member state.
Families have the option to camp in our Mini Moshers Campsite. This will be for families of up to 6 people with at least one child 15 years old or younger. Applications for Mini Moshers are now open however please note there is a limited capacity, and applications will be processed on first come, first served basis.
Souvenir tickets can be purchased via Ticketmaster, giving you a physical memento, sent to you after the festival.
If you can no longer go to the festival, resale will be available through one of our authorised resale platforms nearer to the event.
For more information, please visit the ticket agent you originally booked with.
Ticketmaster – https://www.ticketmaster.co.uk/sell
Big Green Coach – https://www.biggreencoach.co.uk/faqs
Beware of unauthorised ticket agents and individual re-sellers (including tickets offered on eBay, Gumtree and Craigslist, Instagram and Facebook and resale sites such as Viagogo and Stubhub). It’s possible you’ll pay over the odds for a ticket that may not be valid for entry.
If you have been the victim of a ticket scam, please report the website to Action Fraud.
For guidance on RIP, Rock Retreat or other premium upgrades, please contact Download@vipnation.co.uk
At times you may be required to show a valid form of ID whilst at Download Festival, where we also operate a Challenge 21 Policy on site at our bars and tobacco stalls. We accept the following types of ID:
- A Passport (Not a photocopy)
- Full Driving Licence or Provisional Licence
- A Proof of Age Card bearing a PASS hologram
- A Ministry of Defence identity card
- A National identity card issued by an EU member state