Accessibility

Accessible Campsites

Our accessible campsites are secure, safe spaces where the accessibility team and stewards will be based throughout the festival to assist you. The following
facilities are available within these campsites.

• A dedicated accessibility information hub.
• Wheelchair accessible and standard unisex toilets.
• Wheelchair accessible and standard unisex showers.
• Accessible routes.
• Changing places unit featuring an adult changing bed, toilet, sink and hoist (please note that hoist slings will not be available. Please remember to bring your own).
• Charging facilities for wheelchairs and medical equipment.
• Accessible sink and drinking water points.
• Kettle and hot water.
• Secure cold fridge to store medication.
• Essential electric power supply (if requested and approved).
• Food traders.
• Merchandise stand.
• Lockers to rent.

Accessible viewing areas

There are raised viewing platforms and ground viewing areas available within the arena and District X.

Accessible toilets

Wheelchair accessible and standard toilets for accessibility customers are located across the arena and District X. They are available to all accessibility customers.

Changing places units

There are changing places units featuring an adult changing bed, toilet, sink, and hoist.

Accessible entrance lanes

There are dedicated entrance lanes for accessibility customers to access the arena.

Accessibility information hubs

There are information hubs in the arena and District X for accessibility customers, staffed by our dedicated team.

Sensory calm spaces

There are two Sensory Calm Tents located within the arena and District X. The aim of these spaces is to provide a safe, low-level stimulation and recalibration zone for any customers who need to use them.

Bars

Dedicated accessible lanes are available at each main bar. This section of the bar has a lowered counter and bypasses the main queuing system.

If you have any queries that aren’t answered in our FAQs, we have a dedicated accessibility team working all year round to assist customers who can be contacted by emailing accessibility@downloadfestival.co.uk.