Please note that there is no separate ‘accessibility’ ticket category, so please buy a standard Download ticket first, and then later apply for accessible facilities.
Take a look at our Accessibility Guide.
If you would prefer an Easy Read version, please read the Day & Weekend Arena Easy Read Accessibility Guide or the Camping Easy Read Accessibility Guide.
These are accessible PDFs. If you require a word document, please email us at accessibility@download.co.uk and we will be happy to provide it.
Our accessible campsite is located next to the arena and has its own dedicated entrance. It’s a secure, safe space where the accessibility team and stewards will be based throughout the festival to assist you. The following facilities are available within this campsite.
There are raised viewing platforms and ground vieweing areas available within the arena and District X.
Wheelchair accessible and standard toilets for accessibility customers are located across the arena and District X. They are available to all accessibility customers.
There are changing places units featuring an adult changing bed, toilet, sink, and hoist.
There are dedicated entrance lanes for accessibility customers to access the arena.
There are information hubs in the arena and District X for accessibility customers, staffed by our dedicated team.
There are two Sensory Calm Tents located within the arena and District X. The aim of these spaces is to provide a safe, low-level stimulation and recalibration zone for any customers who need to use them.
Dedicated accessible lanes are available at each main bar. This section of the bar has a lowered counter and bypasses the main queuing system.
If you have any questions, please do not hesitate to email the accessibility team at accessibility@downloadfestival.co.uk
If you have any queries that aren’t answered here, we have a dedicated Accessibility Team working all year round to assist customers. Please don’t hesitate to email them at accessibility@downloadfestival.co.uk