Applications for the use of accessible facilities will open later in the year. Sign up to be notified when applications open.
Accessibility tickets are not sold separately. Please buy a standard ticket first, then apply for use of the accessible facilities. Please note, you will need to have either a Nimbus Access Card or Digital Access Pass to apply. If you don’t have one, you can register with Nimbus for a free Download Digital Access Pass.
Unless you are buying an upgraded or RIP package, there is no need to buy a ticket for your essential companion. These are allocated through the application process. Please read page 4 of the VIP Nation Terms and Conditions for more information on how essential companion tickets work.
Accessible Campsites
Our accessible campsites are secure, safe spaces where the accessibility team and stewards will be based throughout the festival to assist you. The following
facilities are available within these campsites.
- A dedicated accessibility information hub.
- Wheelchair accessible and standard unisex toilets.
- Wheelchair accessible and standard unisex showers.
- Accessible routes.
- Changing places unit featuring an adult changing bed, toilet, sink and hoist (please note that hoist slings will not be available. Please remember to bring your own).
- Charging facilities for wheelchairs and medical equipment.
- Accessible sink and drinking water points.
- Kettle and hot water.
- Secure cold fridge to store medication.
- Essential electric power supply (if requested and approved).
- Food traders.
- Merchandise stand.
- Lockers to rent.
Accessible viewing areas
There are raised viewing platforms and ground viewing areas available within the arena and District X.
Accessible toilets
Wheelchair accessible and standard toilets for accessibility customers are located across the arena and District X. They are available to all accessibility customers.
Changing places units
There are changing places units featuring an adult changing bed, toilet, sink, and hoist.
Accessible entrance lanes
There are dedicated entrance lanes for accessibility customers to access the arena.
Accessibility information hubs
There are information hubs in the arena and District X for accessibility customers, staffed by our dedicated team.
Sensory calm spaces
There are two Sensory Calm Tents located within the arena and District X. The aim of these spaces is to provide a safe, low-level stimulation and recalibration zone for any customers who need to use them.
Bars
Dedicated accessible lanes are available at each main bar. This section of the bar has a lowered counter and bypasses the main queuing system.
If you have any queries that aren’t answered in our FAQs, we have a dedicated accessibility team working all year round to assist customers who can be contacted by emailing accessibility@downloadfestival.co.uk.
If you have any queries that aren’t answered here, we have a dedicated Accessibility Team working all year round to assist customers. Please don’t hesitate to email them at accessibility@downloadfestival.co.uk