Got a question? Get in contact with our Customer Services Team by emailing info@downloadfestival.co.uk.
If you have any questions, please do not hesitate to email the accessibility team at accessibility@downloadfestival.co.uk
Our PR Team can be contacted by emailing UKPRTEAM@LiveNation.co.uk.
During the festival, we have a dedicated Lost Property Team onsite to help reunite items with their owners.
If you lose or find an item, please report it to the Lost Property Team, who will record the details and cross-check with everything that has been handed in.
The Lost Property location will be shown on the festival map, which will be released closer to the event.
Opening Times:
Wednesday: 10:00 AM – 1:00 AM
Thursday – Sunday: 9:00 AM – 1:00 AM
Monday: 9:00 AM – 12:00 PM
Email us at info@downloadfestival.co.uk. Please include your contact details, Spotify link and links to any other relevant social media profiles. We look forward to hearing from you!
Thank you for your interest in trading at Download Festival 2026.
There are lots of opportunities to get involved as a volunteer at Download! We’ll share more information including how to apply in early 2026.